PROVIDENCE, R.I. — Rhode Island state employees continue to report widespread problems with the state’s new payroll software, which went live in mid-November 2025. Since then, employees have experienced a variety of issues, including incorrect paychecks, errors in holiday and/or overtime pay, improper Paid Time Off (PTO) calculations, and deductions failing to reach their investment accounts.
The payroll software, referred to as Workday, is just one component of the state’s $95 million Enterprise Resource Planning (ERP) system that took 6 years to develop and implement. The initiative aimed to modernize operations while integrating payroll, HR, and other internal IT systems into a single, streamlined system across state government.
In response to the widespread payroll issues, Rhode Island Council 94, the state’s largest public workers’ union, has representatives meeting with Oregon unions to explore potential legal strategies and learn how Oregon addressed similar problems.
The meetings come after the State of Oregon agreed to a $15 million settlement to compensate thousands of current and former employees affected by payroll errors following the state’s transition to a new system in 2022. Nearly all hourly workers and some salaried employees who worked for the state between December 2022 and June 23, 2025, are eligible to receive payments ranging from $100 to approximately $3,100, depending on their employment status and the financial impact of the payroll errors.
Council 94 officials are consulting with Oregon union leaders to understand how the settlement was negotiated and to explore strategies for addressing Rhode Island’s payroll issues. State workers hope to ensure fair compensation and accountability while pushing for improvements to prevent future payroll failures.
All state workers that are affected should contact the Department of Labor and file a complaint This is going on 8 weeks, and MANDATORY contributions are not reaching their respective accounts with little to no communication. State workers should be checking all their deductions to ensure they are reaching their accounts! Do not forget this money is YOURS and you are losing out on any gains !!!
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ContributorJanuary 12, 20261 Mins read42 
All state workers that are affected should contact the Department of Labor and file a complaint
This is going on 8 weeks, and MANDATORY contributions are not reaching their respective accounts with little to no communication. State workers should be checking all their deductions to ensure they are reaching their accounts!
Do not forget this money is YOURS and you are losing out on any gains !!!